IKI is a TSUME SA registered trademark.
Head office : TSUME SA, p/a TRACOL IMMOBILIER SA , BP38 L-5201 SANDWEILER, Luxembourg
Phone : +352 20 21 14 30
Registration number : B151925
The website www.ikibytsume.com is hosted by : OVH
RCS Roubaix – Tourcoing 424 761 419 00045
Code APE 6202A
N° TVA : FR 22 424 761 419
Head office : 2 rue Kellermann – 59100 Roubaix – France.
It is specified that the present conditions govern the sale of games by IKI by TSUME SA. These conditions apply to the exclusion of all other conditions.
These terms represent all obligations of the parties. The BUYER is deemed to accept without reservation all the provisions contained in these terms and conditions. No general or specific in documents sent or given by the BUYER may be incorporated herein, since these documents are inconsistent with these terms and conditions.
This document applies to all training offers made by the company IKI by TSUME SA to customers.
This document details rights and obligations of IKI by TSUME SA and his customers as part of his selling of clothes. All performances fulfilled by IKI by TSUME SA involve full and unconditional adherence by the BUYER to this document.
The order of the items is subject to acceptance by the customer called “BUYER”. It implies acceptance without reservation by the latter of all the terms and conditions set by that document.
These terms and conditions are binding on the Client and exclude any special clauses added by the Customer, unless otherwise expressly written by IKI by TSUME SA.
The prices are expressed in euro. The punctual promotional offers are not accumulative with the permanent promotional offers. The strongest gets the upper hand over the lowest. The price indicated in the confirmation of order is the definitive price, expressed inclusive of all taxes and including the Luxemburg VAT amounts to 17 %. This price includes the price of products, the costs of handling, packaging and preservation of products, the transport costs. The price charged to the customer is the price indicated on the voucher of delivery / invoice sent by IKI by TSUME SA. The price of products is payable in cash the day of the effective order.
The payment is made by bank card carrying the initials CB, Paypal or sorts.
Photos illustrating products do not enter the contractual field. If errors got, there on any account, the responsibility of IKI by TSUME SA cannot be engaged.
Pursuant to French Law Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the BUYER of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold.
In case of failure of elements on a product ordered from IKI by TSUME SA, the BUYER has 14 days to contact our support at firstname.lastname@example.org to be aware of how to take care of the product. In order to send back the product, a form will be fulfilled. This form will be available on the TSUME’s website.
The BUYER has a period of 14 days to return, at his expense, the products which do not suit him. This period starts from the date of delivery of the customer’s order. This cancellation right does not bear penalties or costs, except for return shipping costs. If this period expires on a Saturday, Sunday or a holiday, it is extended until the next business day.
When exercising the right of withdrawal, the BUYER has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the re-shipment will be at the expense of BUYER. Any refund will be placed within the best delays and 30 days after in the latest.
The returned products must be in their original packaging, with all accessories, in good condition, and accompanied by a copy of the invoice and by the following form.
Items returned incomplete, damaged or soiled by the customer won’t be accepted.
Products are delivered to the address specified by the BUYER while placing its order.
The maximal delivery delay is 30 days from the date of the online order or from the date of product’s availability in the case of a preorder.
Products are usually sent within 5 working days after reception of the order or after the product’s availability in case of a preorder. A tracking number will be provided.
The known delivery’s delays are :
Europa : 3 to 5 working days
World : 5 to 10 working days
IKI by TSUME SA will not be held responsible for any late delay due to the conveyor.
IKI by TSUME SA is sole owner of the intellectual rights relating to his products. Your orders constitute in no way a transfer of intellectual property belonging to IKI by TSUME SA.
Neither party has breached its contractual obligations, insofar as their execution is delayed hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances , outside parties, unpredictable , unpreventable, independent of the will of the parties and cannot be prevented by them, despite all reasonable efforts. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware. Both parties will then, within a month, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as cases of force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals Luxembourger: blockage of means of transportation or supplies, earthquakes, fires, storms, floods, lightning cessation of telecommunications networks or specific to telecommunication networks to external customers problems.
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
The fact that one party not to claim a breach by the other party of any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement in question.
These terms and conditions must be construed – and its performance enforced – under Luxembourger law. The Court of District Luxembourg will be the only qualified to settle all ligations concerning is validity, interpretation or execution.